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Why Are My Emails from Zoho Desk Not Sending to Clients? I reply to tickets in Zoho Desk, but clients say they never receive the email. The thread shows my message was sent. Do I need to verify my email settings? It worked before but now nothing gets through.

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✅ Support Tip:

Make sure your email is verified under Setup > Channels > Email and that SPF/DKIM is configured if using a custom domain. Check the email delivery logs under the ticket to see bounce errors. Also, confirm that you're not in sandbox mode.

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Every time I enter lead details and hit save, the form reloads but the information isn’t saved. I don’t get an error, but nothing shows in the lead list. Is there a field I’m missing? It worked last week.
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Jun 25
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